Opened on October 11th, 2025 2:08 pm EST, last updated October 11th, 2025 5:07 pm EST
Resolved
The vendor, OX identified an issue on their end and resolved. Our internal test were successful.
Posted October 11th, 2025 5:07 pm EST
Identified
We are aware of an issue that is preventing some customers from sending and receiving emails. Our teams are engaged and working to ensure a prompt resolution. We apologize, and appreciate your patience while we work on this issue.